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10 steps to Skype interview success

By Maureen Lynch, Director of Hays Ireland

Have you recently been asked to attend a Skype interview for a job? It can be daunting to interview over the phone, let alone over Skype, where the added element of technology can increase the chances of something going wrong. I have put together a few of my top tips below to help you get through your Skype interview smoothly and let your personality shine through, without any technical glitches.

1. Choose your interview environment

Firstly, think about where you are going to have your Skype interview – your home office? Your bedroom? Your kitchen? Once you’ve decided on the most appropriate room, think about what the interviewer will see in frame when looking behind you. Keep your background scene as clear as possible, as pictures on the wall or other objects can risk distracting the interviewer – their attention needs to be firmly on you. Also, make sure your surroundings are tidy and the lighting is good.

Once you have set up your interview space, make sure you’re not risking family, friends or even pets walking in when the interview is taking place. Let them know ahead of time that you have an interview, and then close the door to keep out noise.

2. Run a Skype practice call with family or friends

The day before your Skype interview is due to take place, it’s always a good idea to have a test run. Organise a test call with a family member or friend – this will ensure you feel confident using the technology, and that the camera and microphone both work. Run through some interview questions and answers and ask the family member or friend to provide you with any specific feedback.

It will also give you the opportunity to familiarise yourself with the tools Skype has to offer. For instance, during the interview you might need to utilise the functionality to share your screen or other files with your interviewer.

3. Record some practice answers

It’ll probably feel strange doing this. However, video recording yourself speaking your interview answers out loud is a great way to check for any points you may need to correct before the interview itself, such as looking down too much, poor body language, speaking too quietly or speaking too quickly. It also gives you a final opportunity to test your Skype settings, the lighting in the room and your body language. You won’t want to suddenly become aware of these issues during the interview itself, and risk looking ill-prepared and unprofessional as a result.

4. Optimise your Skype profile

The first thing that your interviewer will see is your Skype profile photo and username, so ensure both depict you in a professional light. If you already have a personal Skype account, consider creating a separate account which you can use specifically for interviewing. You could even create a username associated with your profession, for instance, JohnSmithFinance.

5. Prepare some notes and questions

Before the interview, print off your CV and prepare questions to ask at the end. Prepare individual points to put to one side to use as springboards for conversation, or prompts. This will help limit the risk of being tempted to look down and simply read from your CV, thus not maintaining eye contact with the interviewer.

On the day of the interview...

6. Sign in to Skype in advance and set up your interview area

You wouldn’t turn up to a face-to-face interview seconds before it is due to start, and the same is true for Skype. Make sure you start the program up and have everything in place at least 10 minutes before the interview start time. This will ensure you are ready and waiting when the interviewer dials in – the last thing you want to do is keep the interviewer waiting, and risk being perceived as unorganised and poor at managing your time.

7. Keep it formal

Whilst you may be taking the Skype interview from the comfort of your own home, you should still dress as you would for a face-to-face interview. If in doubt, it’s always a good idea to dress as professionally as you can. Also, be aware of what clothing will be in the frame – for instance, if you decide to wear tracksuit bottoms and a shirt, you may regret it if you need to stand up!

8. Mind your body language – you’re on camera!

First impressions are formed within the first seven seconds of somebody meeting you, so your body language has a powerful part to play in the opinion your interviewer forms of you as soon as they dial into the call. So, during your Skype interview, make sure you look directly into the webcam when you speak and not at the screen – this will help maintain eye contact as though you were in the room. Maintaining eye contact will show the interviewer that you are paying attention and will help you build rapport – making conversation flow more naturally. Also, remember to sit up straight and smile to show the interviewer that you are a confident communicator and are engaged in the interview process.

9. Remain calm through any technical glitches

Despite all the preparation, practice and precautions that you may take for your upcoming Skype interview, technology can always find a way to throw a spanner in the works. For instance, you may have issues with your internet connection or your microphone may start to play up. It’s important in these situations to stay calm. How you react when things don’t go as planned here can reveal to your employer your ability to calmly and proactively tackle difficult situations.

10. Ensure you follow up

This final step is no less important than it is after a ‘regular’ interview. After the interview, send a quick email via your recruiter to say you enjoyed meeting them and learning more about the role and the company. Conclude the email by saying that you look forward to hearing from them and reinforce your interest in the role.

Skype and other video interview platforms are becoming even more prevalent in many hiring processes. If you’re looking for a job, it’s almost a given that at some stage you’ll be asked to attend a Skype interview. By following the above steps, and dedicating time to your interview preparations, you will be sure to make your Skype interview a success!

About this author

Maureen joined Hays in 2000 where she specialised in Senior Accounting and Finance recruitment. With over 17 years’ experience, Maureen is the Director for Cork, Limerick and Galway along with over overseeing the Banking and Construction & Property operations in Cork. She also provides training expertise in the area of candidate screening and interviewing.

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