Training Development Manager

1124290
  • Job type

    Permanent
  • Location

    Dublin 22
  • Working Pattern

    Full-time
  • Specialism

    Human Resources
  • Industry

    Automotive
  • Pay

    €60,000 - €65,000 DOE

Training Development Manager - €60k - €65k DOE - Dublin 22

Your new company
A leading financial services provider in Ireland, supporting automotive brands with innovative finance, leasing, and servicing solutions. With a strong presence across the country and partnerships with major automotive brands, this organisation is committed to delivering customer-focused, compliant, and commercially successful campaigns.

Your new role
To design, implement and manage a comprehensive training and development strategy for the motor finance network, ensuring that all members and their staff achieve and maintain the knowledge, skills, and competencies required for compliant, customer-centric operations. This includes ownership of the network’s programme, regulatory training, product knowledge, and professional development pathways.

Your responsibilities
  • Develop and implement a network-wide training and development framework aligned with business objectives, CPC regulations, and industry best practices.
  • Conduct training needs analysis across dealer partners and internal teams.
  • Design and deliver blended learning programmes (e-learning, classroom, workshops, webinars, coaching) covering:
    CPC compliance & regulation
    Motor finance product knowledge
    Sales and customer experience training
    Leadership and business development skills
  • Evaluate the effectiveness of training through feedback, performance metrics, and audit results.
  • Lead the creation and management of a structured CPD programme for the network.
  • Ensure all network members and employees meet annual CPD hour requirements.
  • Develop CPD resources including online modules, technical bulletins, learning events, and assessments.
  • Maintain accurate CPD records and reporting for FCA and network compliance audits.
  • Promote a culture of lifelong learning and professional excellence within the network.
  • Collaborate with the Compliance and Risk team to ensure training content reflects the latest CPC rules, industry guidance and legal updates.
  • Manage the network’s finance accreditation programme and renewals.
  • Support dealers in achieving professional qualifications (APA, QFA)
  • Work closely with network partners and industry bodies to align training content and standards.
  • Engage with dealer principals and directors to drive participation in development initiatives.
  • Act as a subject-matter expert at network events, conferences, and regional meetings.
  • Manage the Learning Management System (LMS) and digital learning resources.
  • Track attendance, completion rates, and learner outcomes.
  • Produce monthly MI and KPIs on training delivery, CPD completion, and competence status.
  • Provide detailed reports to the board and compliance committee.
Key Skills
  • Proven experience in training and development within financial services or motor finance.
  • Strong understanding of CPC regulations and requirements.
  • Experience designing and delivering blended learning programmes.
  • Excellent communication, presentation, and stakeholder management skills.
  • Proficiency with LMS platforms and e-learning tools.
  • Ability to analyse training effectiveness and implement continuous improvement
  • Excellent IT skills, specifically using the MS suite of products
  • Possession of a full, clean driving licence.
What you'll need to succeed
  • Degree or higher in a Business or Finance related discipline required.
  • QFA/ APA Loans & Regulations and CIP 01 and CIP 04 qualifications are a mandatory requirement.
  • This is an MCC impacted role and the minimum competency required is APA or QFA and CIP.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.


Apply for this job

Talk to Laura Hughes, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: 015827655
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