Your new company

A large, nationally recognised organisation responsible for delivering critical infrastructure and services across Ireland is seeking to expand its Facilities Operations team. With a strong focus on operational excellence, sustainability, and employee wellbeing, the organisation supports a wide property portfolio including headquarters, regional offices, and specialist sites.

Your new role

As a Facilities Soft Services Engineer, you will support the delivery of soft facilities management services across a diverse portfolio of commercial and operational sites nationwide. Reporting to the Soft Services Technical Lead, you will play a key role in ensuring buildings operate efficiently, services meet high standards, and issues are resolved promptly.
You will be involved in day-to-day facilities operations, supplier coordination, compliance activities, and the mobilisation of new or refurbished sites. This is a varied role requiring strong organisational skills, stakeholder engagement, and a proactive approach to problem-solving. Responsibilities include:

• Support the delivery of soft FM services across multiple locations (cleaning, catering, reception, waste management, workspace planning, etc.)
• Act as a point of contact for site-based issues and ensure timely resolution
• Assist with the mobilisation and setup of services in new or refurbished buildings
• Coordinate spatial planning activities, including seating plans and workspace utilisation tracking
• Liaise with external service providers and monitor performance against agreed standards
• Support contract compliance and ensure suppliers meet service level agreements
• Assist with audits, inspections, and health & safety compliance activities
• Maintain accurate records, reports, and documentation for facilities operations
• Support budget tracking, invoice processing, and reporting activities
• Assist with internal events coordination, including logistics and catering
• Support employee welfare initiatives and facilities-related administration
• Contribute to continuous improvement and operational efficiency initiatives
• Provide support on strategic projects across offices, operational centres, and specialised facilities
• Carry out general facilities duties as required

What you'll need to succeed

• A relevant third-level qualification in Facilities Management, Engineering, or similar
• Minimum of 3 years’ experience in facilities management or a similar operational role
• Strong experience managing soft services such as cleaning, catering, and workplace services
• Experience working with service providers and contract personnel at scale
• Excellent communication and stakeholder management skills
• Strong organisational skills with high attention to detail
• Ability to manage multiple priorities and work independently and as part of a team
• A proactive, solutions-focused mindset
• Proficiency in MS Office (Word, Excel, Outlook)
• Experience with FM systems such as CAFM, BMS, or similar tools is desirable
• Strong analytical and problem-solving capabilities
• Full, clean driver’s licence

What you'll get in return

• Opportunity to work within a large-scale, nationally significant organisation
• Exposure to a diverse and complex property portfolio
• Involvement in major transformation and infrastructure projects
• A collaborative and values-driven working environment
• Competitive salary aligned to experience, with scope for progression

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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