Senior Client Services Exec

1127951
  • Job type

    Permanent
  • Location

    Dublin 9
  • Working Pattern

    Flexible Working,Full-time
  • Specialism

    Office And Admin Management
  • Industry

    Automotive
  • Pay

    Up to €45k DOE

Senior Client Services Exec - Santry Dublin 9 - Up to €45k DOE

Your new company
You will be joining a fast-paced operations team in Santry. This role sits at the intersection of luxury hospitality, major events' coordination, and customer care excellence. You will manage a busy corporate inbox, ensuring VIP clients, corporate executives, and high-net-worth individuals receive flawless service.
If you thrive in high-pressure, rapidly shifting environments and possess elite inbox management skills, this role offers the perfect platform for your operational talents.

Your new role
  • Efficiently manage, prioritise, and clear a shared inbox, receiving up to 600 emails daily, ensuring zero dropped bookings or missed requests.
  • Handle incoming requests from corporate executives and VIPs with the highest level of discretion and professionalism.
  • Working closely with a dedicated Dispatch Team in the day-to-day operations.
  • Input and manage intricate travel itineraries with 100% accuracy under tight time constraints.


What you'll need to succeed
  • Extensive experience managing hundreds of daily emails within logistics, emergency dispatch, 5-star hospitality coordination, premium airlines, or corporate travel.
  • Previous experience coordinating logistics, guest transport, or client relations for large-scale corporate functions, entertainment events, or high-profile gatherings is highly valued.
  • An impeccable, professional corporate tone suited for luxury brand representation.
  • A calm, methodical approach to troubleshooting and problem-solving when operating in a dynamic or urgent workspace.
  • Sharp multiscreen handling skills and rapid typing speeds; experience in scheduling software is a major asset. We have our own bespoke software booking system.
  • Must be based within a reliable commuting radius of Santry for the 3 required on-site days.


What you'll get in return
  • Flexible working options available.
  • Salary of up to €45k
  • Hybrid Working Available – 3 Days in 2 Days WFH
  • Free Parking On-Site

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Ceili Hand, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin 2Telephone: 015710014
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