Your new company

As a Sales Administrator, you will play a key role in supporting the Sales and Commercial Teams by managing customer orders, maintaining accurate sales information, and ensuring smooth communication between customers, production, and logistics. You will work in a fast-paced manufacturing environment where organisation, accuracy, and strong communication skills are essential.

Your responsibilities

• Process and manage customer orders from initial receipt through to final delivery.
• Maintain and update customer accounts, pricing information, and order-related documentation using CRM and/or ERP systems.
• Prepare quotations, order confirmations, and reports supporting the Sales Manager and wider team.
• Liaise with production and logistics to coordinate order schedules and ensure timely dispatch.
• Monitor stock levels and share updates with customers as needed.
• Respond promptly and professionally to customer queries to maintain a high standard of service.
• Assist in preparing sales forecasts and performance reports.
• Support the organisation of customer visits, audits, and internal sales meetings.
• Maintain data accuracy and ensure compliance with internal procedures and policies.

What you'll need to succeed

• A relevant qualification in Business Administration, Marketing, or a related field (or equivalent practical experience).
• At least two years’ experience in a sales administration or customer service position.
• Strong proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience using CRM or ERP systems to manage orders and client data.
• Excellent written and verbal communication skills.
• Strong attention to detail, organisational skills, and the ability to prioritise effectively.

• Experience in the manufacturing, packaging, or plastics industry.
• Knowledge of logistics coordination, order processing, and inventory management.
• Experience working in a high‑volume sales environment with multiple stakeholders.

What you'll get in return

• Employee discounts.
• On-site parking.
• A supportive team environment with opportunities to contribute to continuous improvement.
• An employer committed to equality, diversity, and a positive working environment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.