As Medical Insurance Supervisor, you will join a professional team in a not-for-profit organisation, supervising their medical insurance operations team. Your new office is located in D15 and is accessible via public transport. Your new company requires you to join their team on a 12-month basis with a view to extension. This role is fully onsite.

As Medical Insurance Supervisor, your duties will include, but are not limited to, supervising daily operations (claims, member queries, provider requests); leading, coaching, and developing a high-performing team; monitoring productivity, quality, and service levels; managing attendance, scheduling, and staff performance; handling escalated customer and provider issues; ensuring compliance with healthcare and data protection regulations; identifying process improvements to enhance efficiency and all administrative and ad-hoc duties that fall into your new role.

This is a great opportunity for you to gain invaluable people management and administrative experience within a reputable not-for-profit organisation.

You will ideally have recent relevant experience in a similar role with people management and administrative duties, ideally in a medical insurance or healthcare administration environment. A strong understanding of claims or customer service operations is desirable. Excellent communication and interpersonal skills are essential as you will be communicating with a diverse range of individuals and stakeholders. Strong IT skills with proficiency using Microsoft Office Suite is required. You will be highly organised with a keen eye for detail.

You will be rewarded with a competitive salary and gain invaluable and transferable experience within an innovative team.