Jr Customer Operations Specialist

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  • Job type

    Temporary

  • Location

    Leopardstown, Dublin

  • Working Pattern

    Full-time

  • Specialism

    Compliance And Risk

  • Industry

    Banking & Financial Services

  • Pay

    Per hour

  • Closing date

    31 Dec 2025
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Jr Customer Operations Specialist - AML Team, Financial Crime – Leopardstown, Dublin

Your new company

One of Ireland’s largest financial institutions with over 180 locations nationwide, which provides a diverse range of products and services in banking, financial and related services. Our vision is to be the best bank in every community.
We pride ourselves on being customer focused and dynamic, driven by empowered people with a growth mindset, with our team members executing brilliantly every day for our customers.
There is a current vacancy for a Jr Customer Operations Specialist – AML Team to be based in a busy branch in Centralpark, Dublin.

Your new role

This role is part of the Financial Crime team, which acts as the first line of defence against money laundering, fraud, and terrorist financing. As a Junior Customer Operations Specialist within the Correspondent Banking AML Team, you will support the bank in meeting regulatory requirements by performing Anti-Money Laundering (AML) and Know Your Customer (KYC) risk assessments for correspondent banking and wholesale relationships. The position involves managing administrative tasks such as mailbox coordination, completing AML risk assessment templates, conducting ongoing due diligence reviews, and preparing monthly statistical reports. Additionally, you will collaborate with internal teams like Trade Finance, Treasury, and AML units, while continuously seeking ways to improve workflows and enhance productivity.


What you'll need to succeed

  • 1–2 years of experience in Banking.
  • Exceptional research, organisational and analytical skills.
  • 3rd level qualification in a relevant field, distinct advantage.
  • Strong communication (written and verbal) and numerical/analytical skills.
  • Proficient in MS Excel
  • A willingness to learn the current AML regulation/directives and wider international standards/guidance in support of AML compliance.


What you'll get in return

Excellent on the job and learning opportunities. You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do. You will receive a very competitive hourly rate with an annual holiday accrual.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Talk to Krishna Sharma, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +353 1 582 7682
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