Job Title: Audio-Visual Support Technician (6-Month initial Contract) – has possible extension

Location: Cork

About the role

Key Responsiblities

• Provide on-site AV support for approximately 20–30 rooms equipped with visual displays, audio systems, and presentation technology.
• Respond quickly to support calls and resolve most issues within an hour — approximately 80% of cases are user-related and can be fixed on the spot.
• Diagnose, repair, and swap equipment such as screens, microphones, projectors, and other hardware components.
• Deploy new devices and assist with basic installations or plug-and-play setups.
• Carry out routine checks to ensure all devices are charged, connected, and ready before sessions begin.
• Work closely with a small technical team to plan and coordinate replacements and upgrades.
• Support conferences and events when required, ensuring all AV systems function smoothly.
• Escalate more complex issues to senior technicians when necessary.
• Participate in weekly planning meetings to prioritise maintenance and equipment replacements.
• Undertake some manual handling (training provided).

Requirements for the role

• Background or interest in IT, AV, or technical support – suitable for interns, graduates, or early-career professionals.
• Confident with basic tools and cabling (comfortable using a screwdriver, connecting AV/IT cables, etc.).
• Good problem-solving skills with a calm, customer-focused approach.
• Strong communication and teamwork skills.
• Full driving licence desirable – access to a company van may be provided to transport equipment between sites.
• Proactive and organised, with the ability to anticipate potential issues and prepare accordingly.
• Must be available during core class or event hours and flexible to support during conferences.

Additional Information

• The role is based primarily in Cork city.
• Limited to no parking available on site; public transport or park-and-ride options recommended.
• The contract runs until the end of April, with the possibility of extension depending on demand for support during the summer period.
• Manual handling and equipment training will be provided.
• Interviews are expected to take place in early November.

Why Join us?

• Excellent opportunity to gain hands-on technical experience in a busy, real-world environment.
• Be part of a supportive, friendly team that values initiative and collaboration.
• Ideal entry point for someone starting a career in AV support, IT operations, or technical services.
• Competitive pay and potential for contract extension.

How to Apply

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV at Riya.Roy@hays.com, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.