Helpdesk Support $ Service Planner

1127597
  • Job type

    Permanent
  • Location

    Dublin North
  • Working Pattern

    Full-time
  • Specialism

    Administrative Support
  • Industry

    Construction
  • Pay

    Up to €33,000 DOE

Helpdesk Support $ Service Planner – Up to €33,000 DOE - North Dublin (On-site)

Your new role

You will join a busy and collaborative office environment, providing essential administrative and operational support across the business. This role offers a varied workload and the opportunity to contribute to the smooth running of day-to-day activities while supporting both staff and management.

Your responsibilities

  • Provide general administrative support, including managing correspondence, preparing documents, and tracking follow-up actions.
  • Coordinate travel and accommodation arrangements when required
  • Maintain accurate and organised filing systems, both digital and physical
  • Act as a professional first point of contact for employees, visitors, and external stakeholders
  • Ensure the office is well maintained and fully stocked with necessary supplies
  • Handle confidential and sensitive information with discretion
  • Maintain and update employee records and internal systems with a high level of accuracy
  • Draft employee communications and general correspondence
  • Assist with HR-related administration as required
  • Process purchase invoices and support financial tracking
  • Manage holiday records and employee requests
  • Support health and safety documentation, including updating policies and procedures
  • Assist with scheduling, training coordination, and general office queries
  • Contribute to monthly and weekly reporting for management
  • Provide ad-hoc administrative support as needed


What you'll need to succeed

  • Previous experience in an administrative or office support role
  • Strong proficiency in Microsoft Office, particularly Word, Excel, and Outlook
  • Excellent organisational and time management skills
  • Strong attention to detail and commitment to accuracy
  • Professional communication skills, both written and verbal
  • Ability to handle sensitive information with discretion
  • A proactive, solution-oriented approach
  • Ability to work effectively both independently and as part of a team
  • Strong problem-solving skills and a professional telephone manner


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Apply for this job

Talk to Laura Hughes, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: 015827655
Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.