FSG Ops

1121742
  • Job type

    Temporary
  • Location

    Central Park
  • Working Pattern

    Full-time
  • Specialism

    Administrative Support
  • Industry

    Banking & Financial Services
  • Pay

    Euros Per Hour

Urgent Hiring || FSG- OPS || Contract || Central Park

The FSG Retail Operations Team deliver a defined set of operational and third party stakeholder management services supporting the wider Retail, Arrears, Credit & Collections (RACC), Customer Management and Loan Recoveries
Business units in a simple and efficient manner.
The role is to be part of a large and dynamic fast paced team, with responsibility to work within guidelines to achieve agreed daily targets, ensuring information is complete, accurate and readily available.

The successful candidate should be a highly organised, motivated, energised & proactive individual capable of working on own initiative within a team structure and possess excellent communication & interpersonal skills.

What you’ll need
  • Maintain a clear focus on agreed goals to achieve expected results.
  • Self-starter with ability to work on own initiative with a
    strong attention to detail
  • Excellent interpersonal and communication skills (written and verbal) and confidence to interact with all levels of management on a regular basis.
  • Understand the need to provide the highest quality customer service, deliver to customer expectations and act with total integrity.
  • Strong time management skills with the ability to prioritise tasks.

What else should you demonstrate?
As part of the selection process, the successful applicant will be expected to demonstrate the competencies reflected below.
  1. Communication & influencing – Communicates with confidence and competence to positively influence the outcome of decisions and gain commitment
  2. Results Focus – Goes beyond focusing on agreed goals to create new and stretching challenges and learns from mistakes.
  3. Teamwork & collaboration – Shares in successes and disappointments, plays any part in the team, moving from task to task with no difficulty.
  4. Customer Relationship Management
    – Takes personal responsibility for delivering a level of service that often exceeds customer expectations
  5. Problem solving & decision making –Appropriately analyses issues, drawing on expert advice, consulting and collaborating, taking decisions.




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Talk to Shivani Madra, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +35315827679
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