Customer Service Official (Officer Equivalent)-above 12.00 Sterling 14.50 Euro

1124120
  • Job type

    Contract
  • Location

    Molesworth Street
  • Working Pattern

    Full-time
  • Specialism

    Administrative Support
  • Industry

    Banking & Financial Services
  • Pay

    15.59 Per Hour

Looking for a career in a bank

Your new company

One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Trade Finance Admin Operative to work within an office located in Molesworth Street, Dublin.


Your new role

The role involves processing import transactions and making international payments in settlement of each trade. The successful candidate will be responsible for registering and checking shipping documents, engaging with customers and processing payments for each import transaction. The role can also include some general administrative functions, including document scanning, incoming and outgoing post and courier deliveries.

Responsibilities include:
  • Registering documents
  • Opening transaction files
  • Checking shipping documents for consistency
  • Communicating with customers via telephone and email
  • Opening, sorting and distributing incoming Trade Finance posts in the morning and courier deliveries throughout the day.
  • Creation of manual entries and data input
  • Printing customer letters from the system and preparation of outgoing post, including express post and courier deliveries
  • Adhoc administrative functions – filing, archiving and retrieval as required

What you'll need to succeed

  • Highly motivated individual who enjoys working in a team environment
  • Experience working with customers and a desire to deliver top-class customer service
  • Excellent communication skills – both written and verbal – and comfortable dealing with people at all levels in the organisation
  • Excellent organisational skills and the ability to prioritise tasks in conjunction with the team


What you'll get in return

Excellent on the job and learning opportunities. You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do. You will receive a very competitive hourly rate with an annual holiday accrual.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Shraddha Vishwakarma, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +353 1 582 7662
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