Customer Operations Specialist
JOB_53760501125445Job type
TemporaryLocation
Dublin CityWorking Pattern
Full-timeSpecialism
Credit ControlIndustry
Banking & Financial ServicesPay
20.79
Step Into a Key Customer Operations Role with Real Impact
Your new company
You will be joining a major financial services organisation. The team plays a critical role in supporting Business Banking operations, delivering a proactive, customer‑centric model. The wider business focusses on relationship management, sector expertise, and operational excellence, with a strong commitment to efficiency, value creation, and long‑term customer partnerships.
Your new role
- Completing tasks accurately and on time
- Taking ownership of assigned duties
- Escalating issues promptly
- Supporting colleagues and adapting to multiple roles
- Managing internal and external relationships
- Participating in audit activities
- Taking responsibility for ongoing learning and development
- Contributing to wider team priorities
What you'll need to succeed
- Strong customer‑focused mindset with proven service experience
- Excellent communication and interpersonal skills
- Ability to work collaboratively as well as independently
- Strong attention to detail and ability to follow procedures
- Flexibility to rotate across different roles within the team
- Ability to manage competing priorities in a fast‑paced environment
- Banking experience and QFA qualification (or working toward it)
- Demonstrated accountability, teamwork, and problem‑solving skills
What you'll get in return
- Exposure to Business Banking operations and credit fulfilment processes
- A supportive team environment focused on development, efficiency, and continuous improvement
- The chance to build valuable experience within a high‑performing financial services environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Talk to Sandeep Singh, the specialist consultant managing this position
Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +35315827666