Credit Official
JOB_53564811124130Job type
ContractLocation
Central Park or Airside, SwordsWorking Pattern
Flexible Working,Full-timeSpecialism
Credit ControlIndustry
Banking & Financial ServicesPay
€20.79 per hour
Looking for a career in banking
About the Role
This is a telephony based role, where the successful candidate will assist our customers who are in financial difficulty. The personal engagement team proactively contact customers in relation to account arrears and find the most appropriate solutions for our customers. This is an excellent opportunity for someone who is looking to gain a foothold within the banking sector. We will train you before and during the job, during your first 6 weeks you will go through our local training programme.
Key Responsibilities
- Be the personal point of contact by phone, for our customers who are in financial difficulty or may be going into financial difficulty.
- Answer their questions over the phone, quickly and efficiently in relation to their account.
- Excellent customer engagement and negotiation skills.
- Process credit applications.
- Take personal responsibility for delivering a level of service that often exceeds customer expectations.
Requirements
- APA accreditation (QFA Loans and QFA Regulations).
- Credit assessment experience would be an advantage.
- Previous experience in a financial institution is desirable.
- Previous experience engaging with customers over the telephone.
- Capable of working remotely.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Credit OfficialJOB_535648111241302026-02-172026-05-18
Talk to Akansha Gaur, the specialist consultant managing this position
Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +35315710027Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.
JOB_53564811124130