Client Services Manager - Transfer agency
JOB_53362791122685Job type
TemporaryLocation
LimerickWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
Hourly Rate
Temporary role - Transfer Agency Client Services Manager
Your new company
Join a leading global provider of fund administration services, renowned for delivering high-quality shareholder servicing across a diverse portfolio of fund management clients. With a strong presence in Ireland and multiple Transfer Agency locations, this organisation is committed to service excellence, innovation, and client-centric solutions.
Your new role
As a Client Service Manager, you’ll be responsible for managing Tier 1 clients and ensuring the seamless delivery of Transfer Agency services. Reporting to the Client Services Team Manager, you’ll act as a trusted advisor—liaising with operational teams, resolving client queries, and driving service enhancements. You’ll oversee daily deliverables, monthly reporting, incident management, and client-specific projects, while contributing to product development and regulatory compliance.
What you'll need to succeed
- Proven experience in a client-facing role within financial services or banking
- Operational knowledge of Transfer Agency functions (dealing, registration, settlements, etc.)
- Strong relationship-building and stakeholder management skills
- Ability to manage complex issues and deliver under pressure
- Excellent communication, planning, and organisational abilities
- A proactive mindset with a focus on continuous improvement
- Experience in project management and regulatory awareness is a plus.
What you'll get in return
- Opportunity to work with high-profile clients and a seasoned team of professionals
- Exposure to the full Transfer Agency service offering across multiple locations
- A collaborative, client-focused environment with a commitment to excellence
- Competitive salary and benefits package
- Career development opportunities within a global organisation
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#LI-DNI
Talk to Mairead Duggan, the specialist consultant managing this position
Located in Hays Recruitment, Galway, 3a Commerce House, Flood Street, Telephone: 091416922