Call Center Agent

1125145
  • Job type

    Temporary
  • Location

    Dublin North/Meath
  • Working Pattern

    Full-time
  • Specialism

    Customer Service
  • Industry

    Banking & Financial Services
  • Pay

    15.59

Customer Service Star Wanted – Start 2nd March!

Your new company

We are delighted to be recruiting on behalf of one of Ireland’s leading financial institutions, operating more than 200 branches nationwide. This organisation delivers an extensive range of banking, financial, and related services. They are now seeking a Call Centre Agent to join their busy team based in Airside, Swords.
The successful candidate will commence employment on 2nd March.

Your new role

As a Call Centre Agent, you will support customers across the Republic of Ireland and the UK. You will act as a key point of contact, representing the organisation with professionalism and delivering outstanding customer service.
With an increasing number of customers choosing to manage their daily banking by phone, we are looking for individuals who are confident, customer‑focused, and strong communicators. You should be friendly, proactive, and enthusiastic about helping customers resolve their queries efficiently.
Requirements
  • Previous customer service experience is essential.
  • Fluent written and spoken English

What you'll need to succeed

  • Excellent communication skills, with the ability to listen and respond effectively
  • Strong customer relationship skills, contributing positively to the overall customer experience
  • Results‑driven approach, consistently meeting performance expectations
  • Ability to work collaboratively within a team
  • Confident computer skills

What you'll get in return

You will receive comprehensive training and ongoing development opportunities. You will be joining a diverse and inclusive organisation that values both its customers and its employees. A competitive hourly rate and annual holiday accrual are also included.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.


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Apply for this job

Talk to Sandeep Singh, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +35315827666
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