Branch Advisor
JOB_53327451122229Job type
TemporaryLocation
RahenyWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
PAYE
Looking for a Branch Advisor role.
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Here are the details mentioned below:
Job Title: Branch Advisor
Location: Raheny, Dublin 5
The purpose of this role is to provide a professional, friendly and engaging service to our customers. You will be a visible and active presence in our branches, delivering a personal customer experience.
Role-Responsibilities:
Greeting and engaging with customers on the banking hall floor – enquiring as to their needs
Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required
Handling basic queries and complaints – directing to senior staff as required
Engaging with customers using iPads, updating customer information and sales needs
Identifying sales opportunities, handing over to suitable staff as required
Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the day
Essential Skills and Experience:
Customer Service experience, high standard of service and demonstrated awareness of the importance of the same
Resilient and hard-working – busy work environment
Good communication and interpersonal skills – ability to work as part of a team in a busy branch
An ability to adapt to new technologies, using our digital platforms to enable customers to self-serve
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Branch AdvisorJOB_533274511222292025-07-222025-10-21
Talk to Vasudha, the specialist consultant managing this position
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JOB_53327451122229