Branch Advisor

1121873
  • Job type

    Contract
  • Location

    Kerry
  • Working Pattern

    Full-time
  • Specialism

    Sales
  • Industry

    Banking & Financial Services
  • Pay

    €15.59 Per Hour

Looking for a career in banking

Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Service official at SouthWest.

Your new role
You will be tasked in greeting and engaging with customers on banking hall floor – enquiring as to their needs. Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required. Handling basic queries and complaints – directing to senior staff as required. Engaging with customers using iPads, updating customer information and sales needs.

  • Customer Service experience, high standard of service and demonstrated awareness of the importance of same
  • Resilient and hard-working – busy work environment
  • Good communication and interpersonal skills – ability to work as part of a team in a busy branch
  • An ability to adapt to new technologies, using our digital platforms to enable customers to self-serve

    What you'll need to succeed
    • Customer Service experience, high standard of service and demonstrated awareness of the importance of same.
    • Good communication and interpersonal skills – ability to work as part of a team in a busy branch.
      What you'll get in return
      An opportunity to develop valuable skills in customer service and administration, and experience in a dynamic, team-oriented workplace.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Akansha Gaur, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +35315710027
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