Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Service official at SouthWest.

Your new role
You will be tasked in greeting and engaging with customers on banking hall floor – enquiring as to their needs. Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required. Handling basic queries and complaints – directing to senior staff as required. Engaging with customers using iPads, updating customer information and sales needs.

• Customer Service experience, high standard of service and demonstrated awareness of the importance of same
• Resilient and hard-working – busy work environment
• Good communication and interpersonal skills – ability to work as part of a team in a busy branch
• An ability to adapt to new technologies, using our digital platforms to enable customers to self-serve
  
  What you'll need to succeed
  • Customer Service experience, high standard of service and demonstrated awareness of the importance of same.
  • Good communication and interpersonal skills – ability to work as part of a team in a busy branch.
    What you'll get in return
    An opportunity to develop valuable skills in customer service and administration, and experience in a dynamic, team-oriented workplace.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.