Branch Advisor

1126919
  • Job type

    Temporary
  • Location

    Cork
  • Working Pattern

    Full-time
  • Specialism

    Administrative Support
  • Industry

    Banking & Financial Services
  • Pay

    15.87

Be the friendly face of banking in Midleton— where service meets opportunity.

Your new company

This role is with one of Ireland’s largest financial institutions, operating across more than 180 locations nationwide. The organisation provides a broad range of banking, financial, and related services. Their vision is to be the best bank in every community, driven by a customer‑focused and dynamic culture where people are empowered to grow. The vacancy is for a Sales & Service Advisor in a busy branch in Midleton.

Your new role

As a Sales & Service Advisor, you will play a key part in delivering exceptional daily customer service. You will support customers with their everyday banking needs and contribute to the overall success of the branch team. Your responsibilities include:
  • Delivering excellent customer service in line with agreed standards
  • Identifying suitable everyday banking options for customers
  • Bringing an innovative mindset and suggesting improvements
  • Working effectively as part of the branch team
  • Taking personal accountability and following through on commitments

What you'll need to succeed

  • Strong customer relationship skills with a professional, solution‑focused approach
  • Ability to collaborate with key stakeholders across the bank
  • Commitment to resolving customer queries across multiple channels
  • Key capabilities such as:
    • Customer First: building strong relationships and delivering customer‑centric solutions
    • Collaborates: working effectively with others to achieve shared goals
    • Ensures Accountability: taking ownership and learning from experiences
    • Results Focus: maintaining determination and initiative to achieve goals

What you'll get in return

  • A 12‑month contract with possibility of extension
  • 37‑hour work week
  • Opportunity to work with one of Ireland’s leading financial institutions
  • Experience in a dynamic, customer‑focused environment with opportunities to grow

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Ishita Nehra, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +353 1 582 7662
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