Branch Advisor
JOB_53328871122214Job type
TemporaryLocation
ListowelWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
Euros/Hour
Immediate Hiring || Branch Advisor || Listowel, Co. Kerry, Ireland || Contract || Onsite
Job Description :
Role Responsibilities:
- Greeting and engaging with customers on banking hall floor – enquiring as to their needs
- Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required
- Handling basic queries and complaints – directing to senior staff as required
- Engaging with customers using iPads, updating customer information and sales needs
- Identifying sales opportunities, handing over to suitable staff as required
- Handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at end of day and managing levels throughout the day
Essential Skills and Experience:
- Customer Service experience, high standard of service and demonstrated awareness of the importance of same
- Resilient and hard-working – busy work environment
- Good communication and interpersonal skills – ability to work as part of a team in a busy branch
- An ability to adapt to new technologies, using our digital platforms to enable customers to self-serve
The purpose of this role is to provide a professional, friendly and engaged service to our customers. You will be a visible and active presence in our branches, delivering a personal customer experience.
Branch AdvisorJOB_533288711222142025-07-232025-10-21
Talk to Shikhar dixit, the specialist consultant managing this position
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JOB_53328871122214