Branch Advisor- Kilrush, Co Clare

1120181
  • Job type

    Contract
  • Location

    Kilrush, Co Clare
  • Working Pattern

    Full-time
  • Specialism

    Customer Service
  • Industry

    Banking & Financial Services
  • Pay

    €15.59 Per Hour

Looking for a Career in Banking

Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Branch Advisor at SouthWest.
Your new role
The purpose of this role is to provide a professional, friendly and engaged service to our customers.Key Responsibilities include:
  • Greeting and engaging with customers on banking hall floor – enquiring as to their needs
  • Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required, Handling basic queries and complaintsdirecting to senior staff as required
  • Engaging with customers using iPads, updating customer information and sales needs, Identifying sales opportunities, handing over to suitable staff as required
  • Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at end of day and managing levels throughout the day
What you'll need to succeed
  • Customer Service experience, high standard of service and demonstrated awareness of the importance of same
  • Good communication and interpersonal skills – ability to work as part of a team in a busy branch
    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Akansha Gaur, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, Dublin, Telephone: +35315710027
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