Job type
TemporaryLocation
crumlin roadWorking Pattern
Full-timeSpecialism
Administrative SupportIndustry
Banking & Financial ServicesPay
15.87/hrClosing date
30 Apr 2026
Looking for a career in Banking
Your new company
This role is with one of Ireland's largest financial institutions, operating across more than 180 locations nationwide. The organisation offers a wide range of banking, financial, and related services. Their vision is to be the best bank in every community, driven by a customer-focused, dynamic culture where people are empowered and encouraged to grow. The current vacancy is for a Customer Engagement Consultant based in a busy branch in Crumlin Road.
Your new role
As a Customer Engagement Consultant, you will play a key role in delivering exceptional customer service daily. You will support customers with their everyday banking needs and contribute to the overall success of the branch team.
What you'll need to succeed
• Deliver excellent customer service in line with agreed service standards.
• Work with customers to identify suitable everyday banking options.
• Bring an innovative mindset and suggest improvements where possible.
• Work effectively as part of the branch team.
• Take personal accountability and follow through on commitments to customers.
What you'll get in return
• Strong customer relationship skills with a professional, solution-focused approach.• Ability to collaborate with key stakeholders across the bank.
• Commitment to resolving customer queries across multiple channels.
What you need to do now
• Customer First: Build strong relationships and deliver customer-centric solutions.
• Collaborates: Work effectively with others to achieve shared goals.
• Ensures Accountability: Take ownership of commitments and learn from experiences.
• Results Focus: Maintain focus on achieving goals with initiative and determination.
• Collaborates: Work effectively with others to achieve shared goals.
• Ensures Accountability: Take ownership of commitments and learn from experiences.
• Results Focus: Maintain focus on achieving goals with initiative and determination.
If this role aligns with your experience and career goals, please reply to this email with your updated CV and a good time to connect over a quick 10-minute.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
