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Your new role

Your responsibilities

• Act as a primary point of contact for business partners, providing day-to-day support and guidance.
• Support field-based account managers with relationship management activities through phone, email, and video communications.
• Assist in achieving sales targets through pipeline management, follow-up activities, and proactive partner engagement.
• Prepare account information, reports, and updates to support customer meetings and business development activities.
• Respond efficiently to product, process, and system-related queries.
• Support partner onboarding and ongoing engagement initiatives.
• Assist with the delivery and coordination of training sessions, product updates, process changes, and system enhancements.
• Conduct structured outbound calling campaigns aligned with sales initiatives and account plans.
• Identify opportunities to increase partner engagement, sales activity, and training support.
• Accurately maintain activity records and follow-up actions within CRM systems.
• Develop account management and sales skills through continuous learning and professional development opportunities.
• Attend occasional external meetings as required.

What you'll need to succeed

• Excellent communication skills with the ability to build strong relationships over the phone, via video, and in writing.
• A customer-focused and solutions-oriented approach.
• Strong organisational and administrative skills with the ability to manage multiple priorities.
• Confidence in working with CRM systems, data, reporting tools, and the Microsoft Office suite.
• Strong interpersonal and relationship management abilities.
• A proactive mindset and genuine interest in sales and account management.
• Comfort with outbound calling and proactive client engagement.
• APA, CIP or similar financial services qualifications would be advantageous, though not essential.
• Previous experience in sales support, account management, financial services, automotive, or dealer environments would be beneficial.
• A strong understanding of credit processes and customer service principles would be an advantage.

What you'll get in return

• A permanent full-time position.
• Competitive salary and benefits package.
• Comprehensive training and professional development opportunities.
• Exposure to a successful and growing sales environment.
• Clear career progression opportunities into field-based or senior account management roles.
• The chance to develop specialist sales, relationship management, and financial services expertise.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.