Job type
TemporaryLocation
AdareWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
PAYE
Are you looking for a Branch Advisor role?
Your new company
- Your new company
One of Ireland's largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Case Assessor to work within a busy professional located in Dublin-Central Park as it is a contract role.
Your new role
- Greeting and engaging with customers on the banking hall floor – enquiring as to their needs
- Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required
- Handling basic queries and complaints – directing to senior staff as required
- Engaging with customers using iPads, updating customer information and sales needs
- Identifying sales opportunities, handing over to suitable staff as required
- Cash handling – processing and managing cash and cheque lodgements at Teller as required.
- Responsible for balancing cash at the end of the day and managing levels throughout the day
What you'll need to succeed
- Customer Service experience, high standard of service and demonstrated awareness of the importance of the same.
- Resilient and hard-working – busy work environment
- Good communication and interpersonal skills – ability to work as part of a team in a busy branch
- An ability to adapt to new technologies, using our digital platforms to enable customers to self-serve
What you'll get in return
Excellent on the job and learning opportunities. You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do. You will receive a very competitive hourly rate with an annual holiday accrual.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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