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Your new company

Join a global leader in sustainable technology, renowned for its innovative reverse vending solutions that support Deposit Return Schemes (DRS) across more than 60 markets. With over 80,000 installations worldwide, this company is driving environmental change by helping keep bottles and cans out of the oceans, landfills, and streets. The Irish operation is experiencing exciting growth following the launch of the DRS in February last year, and now seeks a part-time Customer Care Specialist to support its expanding team.

Your new role

As a Customer Care Specialist, you’ll be the first point of contact for customers, providing technical support and resolving queries efficiently. You’ll coordinate with technicians and partners to ensure smooth onsite maintenance and repairs, investigate complaints, and escalate issues when needed. Your role will also involve remote machine setup, working with ERP systems, and contributing to service projects and business optimisation initiatives.

What you'll need to succeed

• Technical aptitude
• Excellent verbal and written communication
• Strong customer service orientation
• Problem-solving mindset
• Ability to manage multiple priorities

What you'll get in return

• Competitive salary
• Contributory pension scheme
• Private healthcare
• Pro rata annual leave starting from 21 days + bank holidays

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.