Job type
TemporaryLocation
NaasWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
PAYE
Urgent Requirement :: Call Centre Agent :: Naas, Kildare
Your new role
- Consistently demonstrate our Customer Service standards by ensuring a high level of engagement with the customer.
- Proactively anticipate customer issues and take appropriate action
- Drive transaction displacement by actively promoting our relevant Self-Service Channels as appropriate
- Identify and act on leads for added value opportunities that are relevant to each customer.
What you'll need to succeed
- Communication and influencing
– genuine two-way communication to enhance the customer experience - Customer Relationship Management
– engaging the Customer and adding value - Results Focus
– achieving results consistently - Teamwork and Collaboration
– working together to deliver results. - Strong computer skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.