Find and Apply for Call Centre Account Management Jobs

Your new company

A dynamic and growing Irish gifting company is seeking an enthusiastic and highly organised Administrative Specialist to join its Dublin-based team. Known for its creativity, customer focus, and collaborative team culture, the company is expanding its operations and looking for someone who thrives in a fast-paced, multi-functional environment.

Your new role

• Managing general office administration, customer service queries (email, phone, social media, website chat), and DHL delivery issues.
• Overseeing the printing and stockroom, including inventory of cards, labels, and printer supplies.
• Processing orders via DHL and FedEx systems, handling customs paperwork, claims, and troubleshooting delivery issues.
• Using the Warehouse Management System to support picking and packing processes.
• Researching and implementing process improvements for efficiency.
• Communicating with clients and suppliers, assisting with corporate orders and sales projects.
• Supporting the marketing team with social media engagement, content planning, and reporting.
• Assisting with event organisation, meeting scheduling, and executive support.
• Managing office and warehouse supplies, coordinating with other departments, and supporting new product development.
• Assisting the accounting team with invoices, payments, and receipts.
• Supporting HR-related admin such as recruitment coordination and performance tracking.

What you'll need to succeed

• Excellent organisational and multitasking skills.
• Strong communication abilities and a proactive approach to problem-solving.
• Experience in office administration, customer service, and logistics.
• Familiarity with DHL/FedEx systems and warehouse management tools (training provided).
• A collaborative mindset and willingness to support cross-functional teams.
• Confidence in using social media platforms and contributing to marketing initiatives.
• A keen eye for detail and a drive to improve processes.

What you'll get in return

• A supportive and creative work environment for a fast-growing Irish brand.
• Opportunities for professional development and cross-departmental training.
• A varied role with exposure to multiple business functions.
• Competitive salary and benefits.
• The chance to contribute to a company that values innovation, teamwork, and customer satisfaction.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.