Job type
TemporaryLocation
Crumlin roadWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
15.87 per hourClosing date
31 May 2026
Exciting banking opportunity in Customer Service @ Crumlin Road
Your new company
We are recruiting on behalf of one of Ireland’s largest financial institutions. The organisation provides a wide range of banking, financial, and related services. The company is customer-focussed and dynamic, driven by empowered people with an agile mind-set and approach, with teams executing brilliantly every day, consistently outperforming the market and generating value.
Your new role:
The purpose of this role is to provide a professional, friendly and engaged service to our customers.
Key responsibilities include:
- Greeting and engaging with customers on the banking hall floor – enquiring as to their needs
- Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required, handling basic queries and complaints – directing to senior staff as required
- Engaging with customers using iPads, updating customer information and sales needs, identifying sales opportunities, handing over to suitable staff as required
- Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the day
- Customer Service experience, high standard of service and demonstrated awareness of the importance of the same.
- Good communication and interpersonal skills – ability to work as part of a team in a busy branch.
- Excellent on the job and learning opportunities.
- You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do.
- You will receive a very competitive hourly rate with an annual holiday accrual.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
