Your new company
You will be working as a Credit Official with one of the country’s leading commercial businesses offering a range of corporate and personal banking services. This role has a hybrid structure once training is complete. For training purposes you will be required to attend the South Dublin offices 5 days a week.
Your new role
The Retail Credit Management Unit is a centralised unit which provides credit and arrears management to over 2 million customers.
For the majority of the Banks loan and current account customers, the Retail Credit Management Unit is their point of direct interaction for credit and arrears management.
This is a telephony-based role, where the successful candidate will assist our customers who are in financial difficulty. The personal arrears team proactively contact customers in relation to account arrears and find the most appropriate solutions for our customers. This is an excellent opportunity for someone who is looking to gain a foothold within the banking sector as you will receive a 6 week local training programme.
What you'll need to succeed
You must have APA accreditation (QFA Loans and QFA Regulations) to apply.
• Credit assessment experience would be an advantage.
• Previous experience in a financial institution is desirable.
• Ideally you will have previous experience engaging with customers over the telephone.
What you'll get in return
You would be working on a 12 month contract with a view to extend, this provides a fantastic opportunity to the lucky new joiner who wants to move up the ladder in banking.
The rate is a competitive hourly rate paid on a weekly basis and you will be entitled to 23 annual leave days per annum. Lastly, you will join a great team who are looking forward to supporting through your initiation.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.