Job type
TemporaryLocation
AthloneWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
15.59 Per hourClosing date
10 Feb 2026
Exciting opportunity || Branch Advisor - Customer Support || Athlone
Location/Office Policy: Athlone/Fixed onsite
- Are you looking to kickstart your career in Financial Services?
- Are you interested in a Customer Service role in a fast-paced environment?
- Do you excel when working as part of a team?
Your new Company
One of Ireland’s largest financial institutions with over 180 locations nationwide, which provides a diverse range of products and services in banking, financial and related services.
We pride ourselves on being customer focused and dynamic, driven by empowered people with a growth mindset, with our team members executing brilliantly every day for our customers.
There is a current vacancy for a Branch Advisor to be based in a busy branch in Athlone, Co. Westmeath.
We pride ourselves on being customer focused and dynamic, driven by empowered people with a growth mindset, with our team members executing brilliantly every day for our customers.
There is a current vacancy for a Branch Advisor to be based in a busy branch in Athlone, Co. Westmeath.
Your new role
The Sales & Service Advisor plays a key role in the team to ensure delivery of exceptional customer service to customers every day.
Key accountabilities
- Responsible for delivering excellent customer service to agreed service standards, working with customers to provide suitable everyday banking options based on their needs.
- Demonstrate an innovative approach to the role, always seeking out ways to make improvements or suggestions to create better solutions.
- Ability to demonstrate you can work effectively as part of the branch team
- Take personal accountability for your work and ensure you follow through on commitments to customers.
What you will bring
- Evidence of excellent customer relationship skills with an ability to engage with our customers in a professional, solution-focused manner
- Works collaboratively with key stakeholders across the Bank to achieve shared goals.
- Commitment to fulfilling customer requests, resolving issues, and responding to customer’s queries through multiple channels.
What you'll get in return
- Excellent on the job and learning opportunities.
- You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do.
- You will receive a very competitive hourly rate with an annual holiday accrual.
Key Capabilities
- Customer First: Builds strong customer relationships and delivers customer-centric solutions.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
- Ensures Accountability: Holding self and others accountable to meet customer and team commitments.
- Admits mistakes and gains insight from experiences.
- Results focus: Commitment to achieving set goals by using initiative and maintaining a clear focus on desired outcomes.
