Waterford | Full Time | Customer Service Agent
Your new company
Your new company is a global organisation within the IT industry with multiple sites across Ireland. They are a recognised employer of choice and due to new business, we are hiring an enthusiastic team of customer service executives to work within their Wexford office. This will be based onsite, in which you will receive fully paid in office training.
Your new role
As a Customer Service Agent you will receive customer queries and be tasked with bringing a successful resolution to these customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Full paid training (office based) will be provided with continued support throughout your career, you do not need previous experience but it will be an advantage. This position is Full Time office based in Waterford
What you'll need to succeed
To be successful for this position you will speak fluent English and have excellent communications skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target driven environment, has a passion for customer service and who would like to progress in their career.
What you'll get in return
You will be full trained and rewarded within a dynamic equal culture, You will be gaining hands on experience. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression
All training provided is fully paid.30 days holiday (includes 10 statutory days entitlement High energy and dynamic work environment. Promotions Learning and development platforms available to all employees. Global company with opportunities for growth across many countries.
Maternity Cover Contributions
Accessible site for all modes of transport
Special staff offers
Free access to the HI Employee Assistance Programme and to the Virgin Pulse platform PISA pension scheme
Eligibility to take part in client bonus schemes on some campaigns
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1103703