IT Support Specialist

  • Job type

  • Location

  • Working Pattern

  • Specialism

    It And Technical Support
  • Industry

  • Pay


IT/Desktop Support - 3-Month Contract - Cork

Your new company

This company is a reputable organisation within the public sector based in Cork.

Your new role

  • Providing desktop support, email, remote and telephone support for all users

  • Hardware and Software upgrades on all related equipment.

  • Address network issues across a variety of technologies and platforms.

  • Ensuring the implementation and support of security standards, as required.

  • Support of laboratory hardware and software-based applications.

  • Providing support for wireless access accounts setup.

  • Support of User Access rights and Permissions for programs, directories and network shares.

  • Provide support for Data Recovery in the case of accidental data loss or hardware failure of storage media.

  • Installing maintaining and replacing IT peripherals.

  • Providing ongoing documentation of fixes and procedures for all issues.

  • Supporting Inventory Management, using the IT Asset Register.

  • Ensuring migration of operating systems Institute-wide.

  • VPN installation and remote access configuration of user accounts.

  • Support for email accounts on smart/mobile phones for all users.

  • Supporting Audio/Visual/IT equipment in the organisation conference rooms.

  • Fielding and networking switch port patching.

  • Ensuring all activities are compliant with the organisation's Quality Management system.

  • Ensure all activities are compliant with the required Health and Safety standards.

  • Carry out any additional duties as may reasonably be required within the general scope and level of the post.

What you'll need to succeed

  • Must be currently living in Ireland.

  • Flexible to work onsite in Cork.

  • Currently hold an EEA passport or a valid Stamp 4/1G visa. (Visa must be valid for duration of contract).

What you'll get in return

  • Pay rate between €30K - 40K per annum (pro rata) subject to experience.

  • Opportunity to work with a reputable organisation within the public sector.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.


Apply for this job

Talk to Kevin Tsang, the specialist consultant managing this position

Located in Hays Recruitment, Limerick, 2nd Floor, Riverpoint, Bishops QuayTelephone: 061531740
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