ICT Technician - 6-month contract

Paye rate - up to 34,000 per annum
Oniste in Dublin City
Immediate joiner/ available at short notice

Your new company

Client is a public sector organisation.

Your new role

• Assist the ICT Manager in maintaining, securing, and developing the museum’s IT and online infrastructure.
• Provides day-to-day technical support for approximately 45 users, both on-site and remotely.
• Coordinate with third-party providers for infrastructure, cloud services, service desk, and communications.
• Help manage third-party vendors to ensure service quality, cost efficiency, and compliance with SLAs/KPIs.
• Support the evaluation and integration of new technologies and systems, and contribute to IT planning and training.
• Assist in managing external IT experts involved in museum projects.
• Provide guidance on IT security and digital compliance.
• Contribute to service improvement, incident management, and ICT change processes.
• Apply best practice frameworks across IT support and infrastructure.
• Support the implementation of the museum’s Digital Strategy and assist in shaping future strategy.
• Collaborate with the digital team on online resources and content.
• Stay updated on industry trends and recommend improvements for public and staff-facing services.
• Maintain partnerships with other institutions to enhance IT collaboration.
• Advise colleagues on social media and digital engagement opportunities.

What you'll need to succeed

• Minimum 2+ years in a similar ICT support role.
• Have worked in Ireland before
• Proven experience in service desk and general ICT service delivery.
• Skilled in managing on-premises infrastructure: Windows Server, Active Directory, virtualisation, SQL databases, Veeam, firewalls, networking, storage (SAN/NAS), VOIP/PBX; Linux experience is a plus.
• Experienced with cloud platforms, including Microsoft 365 (Exchange, SharePoint), S3-compatible storage, and WordPress.
• Proficient in end-user support: Windows 10/11, hardware, Microsoft Office, collaboration tools (Teams, Zoom), and printing.
• Strong knowledge of Microsoft Office and information security best practices.
• Excellent time management, prioritisation, and multitasking abilities, even under pressure.
• Strong organisational and planning skills with a focus on accuracy and reliability.
• Able to work independently and collaboratively within multidisciplinary teams.
• Excellent interpersonal and communication skills with both internal and external stakeholders.
• Willing to provide occasional support during evenings or weekends as needed.

What you'll get in return

5 days onsite role in Dublin city

Stamp 4/ Eu citizens/ Stamp 1g (valid till length of contract)
Paye rate - 34,000 per annum & 20 annual holidays
Immediate joiner, if possible

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.