Customer Service Specialist

1117817
  • Job type

    Permanent
  • Location

    Limerick
  • Working Pattern

    Full-time
  • Specialism

    Customer Service
  • Industry

    Manufacturing & Production
  • Pay

    45k

Technical Customer Service Representative.

Your new company

Our client is a leading supplier within the medical device field.

Your new role

A technical Customer Support Representative will advocate for our customers, ensuring they receive exceptional service.

  • Coordinate and manage the sales order process: orders, acknowledgements, invoicing, credits, etc.
  • Serve as the liaison between customers, the sales team, operations, quality, and technical: ensure accurate and timely information is shared.
  • Collaborate with manufacturing to meet committed delivery dates.
  • Address customer and sales team enquiries promptly.
  • Oversee the contract review process for new products and customers.
  • Provide timely support to the sales team.
What you'll need to succeed
  • 3rd Level Degree

  • Experience in customer service within a manufacturing or technical environment is essential.

  • Strong communication and interpersonal skills

  • Capable of developing and implementing strategic business plans based on core business factors.

  • Experience of reading technical drawings.

  • Contract review experience.

What you'll get in return

  • Health Insurance & Pension.

  • Competitive Salary.

  • Commission

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 061 531 740.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Alannah McNamara, the specialist consultant managing this position

Located in Hays Recruitment, Limerick, 2nd Floor, Riverpoint, Bishops QuayTelephone: 061531740
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