Customer Service Agent - Full Time - Waterford - Office Based
Your new company
Your new company is a global organisation within the IT industry with multiple sites across Ireland. They are a recognised employer of choice and due to new business, we are hiring an enthusiastic team of customer service executives to work within their office in Waterford. This will be based onsite, in which you will receive fully paid in office training.
Your new role
As a Customer Service Executive, you will receive customer queries and be tasked with bringing a successful resolution to these customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Full paid training (office based) will be provided with continued support throughout your career, you do not need previous experience but it will be an advantage. This position is office based in Waterford.
42.5 hours per week, Monday to Friday, 9am - 5.30pm or 12.30pm - 9pm (changes weekly).
What you'll need to succeed
In order to succeed in this role, you will speak fluent English and have excellent communications skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target driven environment, has a passion for customer service and who would like to progress in their career.
What you'll get in return
This position will give you a rewarding opportunity within a dynamic and challenging industry, while also gaining hands on experience. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression. Free parking, on site canteen, EAP programme and being part of a fun & friendly culture are some of the many other benefits for working within this organisation.
Please reach out for more information or if you know of somebody who would be suited for this role, we look forward to speaking with you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1086205