Customer Service Executive

  • Job type

  • Location

  • Specialism

    Customer Service
  • Industry

    Technology & Internet Services
  • Pay

    €23,500.00 – €25,000.00 per year

Wexford, Onsite, Full-Time, Job Opportunity, Customer Service Roles, Office Roles, Entry Level

Your new company

Your new company is a global organisation within the IT industry with multiple sites across Ireland. They are a recognised employer of choice and due to new business, we are hiring an enthusiastic team of customer service executives to work within their Wexford office. This will be based onsite, in which you will receive fully paid in office training.

Your new role

As a Customer Service Executive, you will receive customer queries and be tasked with bringing a successful resolution to these customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Fully paid training (office based) will be provided with continued support throughout your career, you do not need previous experience, but it will be an advantage.

This position is Full Time office based in Wexford: 42.5 hours per week, Monday to Friday.

What you'll need to succeed

In order to succeed in this role, you will speak fluent English and have excellent communications skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target driven environment, has a passion for customer service and who would like to progress in their career.

What you'll get in return

The rate for this role is €11.30 p/h. This position will give you a rewarding opportunity within a dynamic and challenging industry, while also gaining hands on experience in an office environment. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression. Free parking, on site canteen, EAP programme, 30 days holiday (includes 10 statutory days entitlement), Tenured based Health cover discounts, Learning and development platforms available to all employees, Global company with opportunities for growth across many countries, Opportunities to be involved and give back to the community, Tenured based Maternity Cover contributions, Easily accessible site for all modes of transport, Special staff offers – reduced rates with local stores and amenities, Free access to the VHI Employee Assistance Programme and to the Virgin Pulse platform, PRSA pension scheme, Eligibility to take part in client bonus schemes on some campaigns, Supportive working environment and being part of a fun & friendly culture are some of the many other benefits for working within this organisation. #1104237

Talk to Saidhbh Ní Chionnfhaolaidh, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, DublinTelephone:+353 1 582 7604
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