Customer Service Call Centre Agent

  • Job type

  • Location

    Dublin North/Meath
  • Specialism

    Corporate Banking
  • Industry

    Banking & Financial Services
  • Pay

    €14.55 per hour

One of Ireland’s largest financial companies are currently seeking a Customer Service representative in Swords

Your new company
A world class customer focused organisation delivering relationship management, sales and service in an innovative and modern manner. This company provides a range of banking, financial and related services and are currently seeking a customer service representative for their offices in Airside Swords, Co. Dublin. The offices are easily accessible with parking available.

Your new role
Your new role will be to provide an excellent level of customer service over the phone and to assist and provide solutions for any issue which may arise by taking the appropriate action and ensuring that every customer’s experience on the phone is as streamlined and efficient as possible. You will receive extensive training when you start, you will learn about the bank’s services, the bespoke IT systems and of course how to handle the calls.

What you'll need to succeed
In order to be successful, experience within a customer service role would be desirable with strong communication skills. Problem solving skills and an ability to work well under pressure would be an advantage to you. If you have great communication and organization skills and can work of your own initiative, then this is the role for you!

What you'll get in return
Excellent on the job and learning opportunities. You will start on a 12-month assignment, gaining invaluable experience in the banking sector for one of Ireland’s largest banks. There is view to extend this contract which will add to your knowledge and experience in the industry. You will work a 37-hour week Monday - Friday and earn a newly updated competitive hourly rate of €14.55 per hour.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1103204

Talk to Aimée Finan, the specialist consultant managing this position

Located in Hays Recruitment, Dublin, 26/27a Grafton Street, DublinTelephone:0861071010
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