Credit Collections

  • Job type

  • Location

  • Specialism

    Credit Control
  • Industry

    Healthcare & Medical
  • Pay


Credit Collections- 12 Month Contract

The Role:

• Primarily to manage and collect all outstanding balances on our Self Pay Debtors book.
• To manage and collect all outstanding balances from Private Insurers when instructed by Billing Manager.
• To invoice any patient who did not pay on the day of registration and to follow up for payment.
• Liaise with Patients on a daily basis via Letters, Telephone or email to ensure payment of outstanding balances.
• To run reports to assist in the timely payment of outstanding balances. Reports are essential for analysis and required by the Billing Manager and C.F.O.
• Liaising with all departments that impact your role and develop professional relationships.
• Develop a professional relationship with patients to ensure timely payment
• Allocate all payments received from patients on MEDITECH and to issue receipts to these patients.
• Prepare all paperwork for refunds to patients or insurance providers.
• To ensure strict confidentiality and adherence to Board policy in relation to patient’s records.
• To engage in professional, autonomous, decision-making within parameters and protocols agreed with the CFO.
• To provide professional support, advice and expertise on relevant service audit and review groups.
• To demonstrate behaviour consistent with the relevant Code of Professional Conduct.
• To assume responsibility for his/her own learning and development needs with evidence of commitment to on-going professional developments.
• Liaise with Solicitors and Ombudsman to assist in any disputes over payments.
• During annual leave to cover other colleagues positions.
• Any other Adhoc duties assigned to you by the Billing Manager or the C.F.O.

Qualifications & Experience:

• Relevant Financial qualification an advantage
• A minimum 3 years’ experience in a credit control role
• Strong IT Skill - (particular focus on MS Excel)
• Healthcare experience (Desirable)
• Strong Customer Focus and Negotiation skills
• Strong communication and management skills
• Excellent interpersonal skills

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1104930

Talk to Saidhbh Goonan, the specialist consultant managing this position

Located in Hays Recruitment, Galway, 3a Commerce House, Flood StreetTelephone:091 416 920
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